Row ProPowered by

Security at Row Pro

Securing consumer and customer data is our top priority. Row Pro is operated by Faraday, Inc., which has been in business since 2012 and has handled PII from hundreds of US companies. This page mirrors the canonical Faraday security page.

Corporate information

Row Pro is operated by Faraday, Inc., a Delaware corporation established in 2012. All staff operate from US locations, and data processing occurs exclusively within the United States.

Logical isolation

Your company data is only used to generate your company's predictions. Any data you provide to us is logically isolated to your account and does not benefit other accounts.

SOC 2 Type II audited

Row Pro inherits the SOC 2 Type II audits performed on Faraday, Inc. by Wipfli, LLC annually since 2020.

Background checks

All employees who handle consumer or client data must pass a background check using Checkr.com.

HackerOne penetration testing program

Row Pro is covered by an active HackerOne penetration testing and bug bounty program.

NIST 800-53 risk management program

Row Pro is covered by a NIST 800-53 risk management program that is reviewed quarterly by senior executives and security specialists.

CCPA and other US privacy law compliance

Row Pro is compliant with various US data privacy laws, including:

We will sign Data Protection agreements. We respond to data access, do-not-sell, and data deletion requests.

HIPAA compliance

Row Pro is compliant with the Health Insurance Portability and Accountability Act. We will sign Business Associate Agreements.

GDPR compliance

Row Pro is compliant with the European General Data Protection Regulation. We will sign Data Protection agreements. We will respond to data access, do-not-sell, and data deletion requests. Our method of compliance is to immediately delete all European data as soon as it comes into our possession.

Encryption at rest and in transit

Your data is encrypted at rest and in transit. Unencrypted access and unencrypted storage are disabled.

Subprocessors

Entity nameActivityCountry where processing is performedRegistered addressCountry of registration
Google LLCAnalytics, artificial intelligence, compute, data storage, databases, logging, machine learning, monitoring, networking, securityUnited States1600 Amphitheatre Parkway, Mountain View, CA 94043United States
Amazon Web Services, Inc.DNS, data storageUnited States410 Terry Avenue North, Seattle, WA 98109-5210United States

Security information and event management (SIEM)

Row Pro uses a SIEM implemented with Google Cloud Logging and Grafana.

Personally Identifiable Information (PII)

Row Pro builds mailing lists from a catalog of more than 240 million US adults. We do not require you to upload PII to use Row Pro.